Washington, D.C.
Washington, D.C.
Posted: 14-Oct-25
Location: Washington, D.C.
Type: Full Time
Salary: $55,000 - $60,000
Categories:
Preferred Education:
National Association of Manufacturers
Job Description
Job Title: Membership Coordinator, Member Engagement
Department: National & Membership Operations
Reports To: VP, Membership
FLSA Status/Level: Non-Exempt; Associate
Location: DC Headquarters
Position Summary:
The National Association of Manufacturers (NAM) is seeking a Membership Coordinator to join as a key player of our membership account management team. This person will be responsible for engaging key contacts at member organizations through a proven consultative membership journey. Position leverages the current challenges to research and development such as the impact of artificial intelligence, workforce DE&I, and professional development.
We value in-person collaboration and the sense of community it brings. Therefore, if hired, you will be expected to be in the office at least 4 times per week. Our office is conveniently located in Washington, DC, just steps away from two connecting train stations.
Candidates should share the NAM’s core values and identify with the following attributes:
Mission Driven: motivated by the greater purpose of serving our members and achieving the NAM’s objectives.
Entrepreneurial Spirit: believes that goals can be achieved, and obstacles overcome through individual ownership of responsibilities in our portfolio.
Intellectually Curious: seeks new experiences, searches for knowledge, and solicits candid feedback with an openness to learning and evolving.
Professionally Rigorous: pursues opportunities that strengthen current skill set and close skillset gaps that are necessary to advance personal career path.
Willing Pioneer: Understands the vision of what we are trying to achieve and can bring clarity to ambiguity, solutions to challenges and willing to iterate until best practices are adopted.
Join the NAM and Make an Impact in the Following Ways:
- The Membership Coordinator will support the member engagement team with an opportunity for growth into an individual territory or account management focused role.
- Work in a team environment to help develop and execute service and growth strategies that drive the business forward, with a focus on a membership renewal target.
- Play an integral role in strengthening relationships with member organizations.
- In partnership with team:
- Assist in the development of outreach strategies for interactions with member executives.
- Conduct membership walk-throughs with existing and new users to add value to their memberships.
- Conduct initial meetings with new members to onboard and train them on how to navigate the membership and organize their content
- Build, engage, and maintain member rosters
- Respond to inbound and outbound requests membership requests and inquiries in a timely and efficient manner; escalate to team, as necessary.
- Schedule and prepare team members for meetings with membership companies.
- Meet regularly with your manager for coaching, revenue and client updates, and feedback
The above list of responsibilities is representative of the position and is not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position.
Supervisory Responsibilities:
None- Individual Contributor
We are looking for Team Players who meet the Following Criteria:
- Bachelor's degree or equivalent work experience required.
- Must be articulate and possess the ability to coordinate and communicate effectively with staff at all levels.
- Ability to work face-to-face with senior level executives.
- Requires excellent interpersonal skills, strong written and verbal skills.
- Must be skilled in organizing resources and establishing priorities.
- Strong project and time management skills.
- Ability to handle multiple projects and work well under pressure.
- Flexibility to manage under competing priorities, changing priorities and deadlines.
- Self-motivated and proactive in approach to work.
- Ability to travel and work a flexible schedule occasionally.
- Computer proficiency in MS Office, internet, and databases.
- Prior Salesforce experience a plus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary & Benefits
- $55,000 - $60,000 annually. This salary range represents a good faith estimate of the lowest to the highest salary for this position. The final salary offered will be based on qualifications and experience.
- Competitive annual performance-based bonus eligibility.
- Comprehensive benefits package including health, dental, vision, life, disability, flexible spending accounts, SmarTrip, and 401(k) with employer match.
- Paid vacation and sick leave, complimentary on-site gym access, healthy snacks, and professional development support.
Equal Opportunity Employer
The National Association of Manufacturers is proud to be an Equal Employment Opportunity employer. We welcome and celebrate everyone's uniqueness here at the NAM. We provide equal opportunities to individuals regardless of race, color, ethnicity, religion, age, gender, gender identity or expression, sexual orientation, disability status, veteran status, genetics, political affiliation or other applicable legally protected characteristics.
We also consider qualified applicants with conviction histories, consistent with applicable federal, state and local law. At the NAM, we believe in Second Chances! The NAM is committed to offering equal employment opportunities to ALL. We only require that you have the qualifications, talent and passion to be successful in your role.
The NAM is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at humanresources@nam.org.
About NAM
The National Association of Manufacturers is the largest manufacturing association in the United States and one of the nation’s most influential advocates for manufacturing. Join a spirited, dynamic team passionate about keeping the U.S. the world leader in manufacturing.
Get involved. Make an impact. Join the NAM team.
Learn more at
www.nam.org/careers