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The Manufacturing Institute (MI) is seeking a Program Manager. You will be the FAME USA team lead for a suite of software platforms that support the “global-best” standard of the FAME model; specifically Absorb, OpenWater, WordPress (Beaver Builder), and HubSpot. OpenWater is an applicant tracking system to manage student progression and we pair that with Absorb learning management system to host related trainings; HubSpot is command central for customer management, and of course, the public face of our work is our website, which also hosts a learning library for our network.
Through this role, you will provide daily support of these systems for the team, managing the effective utilization of the systems and providing relevant data reports from each. You will also help develop and support the workflows to ensure these systems complement each other in a single, cohesive support package for FAME USA.
What do we do?
The Manufacturing Institute is the workforce development and education of the National Association of Manufacturers (the NAM) with a mission to build, diversify and strengthen the manufacturing workforce for individual opportunity, community prosperity and a competitive manufacturing industry for the future. The Federation for Advanced Manufacturing Education (FAME) is a major initiative of the MI, supported by a dedicated team. You will be joining this team.
FAME is a distinct model of skills training used to develop the next generation of technicians for advanced manufacturing; the Advanced Manufacturing Technician (AMT) program is the flagship training program used by hundreds of manufacturers across the country to develop global-best multiskilled technicians. The FAME USA network is currently comprised of more than three dozen chapters across 14 states; chapters have employers, colleges, and community organizations all supporting the program locally. Additional chapters are seeking to launch each year.
The Program Manager, FAME USA is an important part of the FAME USA team and will spend a lot of their time on developing, managing, and integrating key elements of FAME USA’s data platforms that are used to support the expansion of the network and the efficiency and sustainability of local FAME programs. A successful candidate should have a continuous improvement mindset, embrace working closely with the experienced team supporting FAME USA, and take advantage of the opportunity to work with a growing network of partners across the country implementing this highly regarded program. You’ll be joining a larger MI team of problem-solvers that are designing, enhancing, and managing national-scale solutions while nurturing successful partnerships that attract and prepare the next generation manufacturing workforce.
Join the MI and Make an Impact in the Following Ways:
Assisting with project schedules and deliverables via Asana, support the ongoing operations and successful scaling of FAME chapter
Contributing to the development and deployment of new solutions to support FAME chapters and stakeholders.
Supporting the development of content including program collateral, toolkits, and social media content to highlight the impact of FAME USA.
Assisting in executing convenings, webinars and conferences to support FAME USA activities.
This description is representative of the position and not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position.
We are looking for Team Players who meet the Following Criteria:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A Bachelor's degree, preferably in a business- or data-centric field, preferred
Some work history, preferably with experience in any of the following areas:
Web-based software solutions for scaling, particularly CRM, LMS, and ATS;
Workforce development—through policy, delivering training or working at a training provider.
Awesome organizational skills with the ability to work well under pressure: you will have to manage your workload to meet deadlines.
A desire to work in a dynamic and fast-paced environment: you will be performing multiple tasks using a variety of software applications for a variety of projects for a variety of users.
A “continuous improvement” mindset: good can always be better and we work each day to improve upon our work.
Some experience in manufacturing, economic development, and/or community college education is welcome but not required.
Experience with the FAME model would be ideal but is not required
And finally, it's important that you have...
Good communication and interpersonal skills. Relationships are important!
At least some experience with and a working knowledge of the Microsoft productivity suite—specifically Word, Excel, PowerPoint; but also, SharePoint, Teams, and Outlook.
The ability—and importantly, a desire—to learn various web-based applications.
A team-oriented attitude with a customer service focus. We rise and fall as a team and our work is for others (our “customers”) and often informed through relationships.
Equal Opportunity Employer:
The Manufacturing Institute is proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity. We welcome and celebrate everyone’s uniqueness here at the MI. We provide equal opportunities to individuals regardless of race, color, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We also consider qualified applicants with conviction histories, consistent with applicable federal, state and local law. At the MI, we believe in Second Chances! The MI is committed to offering equal employment opportunities to ALL. We only require that you have the qualifications, talent and passion to be successful in your role.
The MI is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org
The Manufacturing Institute (MI) requires proof of Covid-19 vaccination from all employees that are headquarters based and/or remote. This is a condition of employment with the MI but will consider special accommodation for individual circumstances.
The mission of The Manufacturing Institute (MI) is to inspire, educate and empower the manufacturing workforce of today and tomorrow. The MI’s diverse initiatives support all American workers, including emerging workers, women, veterans and students, through skilled training programs, community building and career growth. As the 501(c)3 nonprofit workforce development and education partner of the National Association of Manufacturers, the MI is a trusted adviser to manufacturers, equipping them with resources necessary to solve the industry’s toughest challenges.
By joining the MI, you become part of a spirited and dynamic team that is driven to succeed. We recognize and reward our staff with competitive pay and annual performance-based bonus programs. We offer an outstanding benefits package that includes health, dental, and vision insurance, life, short-term and long-term disability, flexible spending accounts, SmarTrip, and a 401(k) Salary Deferral plan with employer match and contributions, vacation and sick leave, complimentary on-site gym access and healthy snacks in the break room. Become part of a fast-paced team passionate about keeping the United States the world leader in manufacturing.
The Manufacturing Institute is the 501(c)3 nonprofit workforce development and education partner of the National Association of Manufacturers. The MI’s mission is to inspire, educate and empower the manufacturing workforce of today and tomorrow. The MI’s diverse initiatives support all American workers, including emerging workers, women, veterans and students, through skilled training programs, community building and career growth.