The Salesforce Business Analyst is a key member of the Membership Division and is responsible for providing actionable intelligence to help all staff understand performance, business needs, creating original analyses, conducting market and competitive research and utilizing the NAM database records, mining data warehouses and other sources while leveraging visualizations to create information rich reports, dashboards and recommendations.
We seek candidates who share the NAM’s core values and identify with the following attributes:
Mission Driven: motivated by the greater purpose of serving our members and achieving the NAM’s goal through our individual contributions.
Entrepreneurial Spirit: believes that goals can be achieved and obstacles overcome through individual ownership of responsibilities.
Intellectually Curious: seeks new experiences, searches for knowledge, and solicits candid feedback with an openness to learning and evolving.
Professionally Rigorous: pursues roles that strengthen current skill set and provides new opportunities that will advance individual career path.
Willing Pioneer: Understands the vision of what we are trying to achieve and can bring clarity to ambiguity, solutions to challenges and willing to iterate until best practices are adopted.
Day to Day Responsibilities:
Analyze revenue performance to support strategic data-driven decisions by converting complex data and performance metrics into comprehendible dashboards, graphs and written reports.
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the Membership Department.
Own reporting process by gathering raw data, processing to ensure quality and timely reporting to key internal stakeholders within Salesforce and other reporting platforms.
Leads initiative to quantify and identify Total Available Market (TAM) of US manufacturing industry managing free, subscription, and third-party firms outsourced to support primary and secondary research.
Leveraging industry trends, growth industries and geography develop lists of members for targeted outreach and engagement. Use various web- and computer-based tools to perform external research.
The above list of responsibilities is representative of the position and is not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position.
No direct reports
College degree (preferably in marketing, business, finance); minimum of three years’ experience with research, data and business analytics;
Highly analytical with advanced experience with Windows, Microsoft Office Suite (Word, Excel and Power Point) and other analytical tools; SQL relational database or similar experience required;
Proficient with Salesforce for report development, data analysis & quality initiatives.
Revenue operations experience supporting sales and account management teams and processes.
Working knowledge of database structures and familiarity with prospect sales and lead generation systems a plus;
Interest in developing and implementing market research initiatives.
Strong project management and organizational skills;
Attention to detail and high degree of accuracy;
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
Strong team player with ability to develop and foster interpersonal relations;
Ability to work effectively in a fast-paced, quality and goal driven work environment and independently on complex level data management with minimal supervision
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About The National Association of Manufacturers
The National Association of Manufacturers (NAM) is the largest manufacturing association in the United States and one of the nation’s most influential advocates for manufacturing. By joining the NAM, you become part of a spirited and dynamic team that is driven to succeed. We recognize and reward our staff with competitive pay and annual performance-based bonus programs. We offer an outstanding benefits package that includes health, dental, and vision insurance, life, short-term and long-term disability, flexible spending accounts, SmarTrip, and a 401(k) Salary Deferral plan with employer match and contributions, and ample vacation and sick leave. Become part of a fast-paced team passionate about keeping the United States the world leader in manufacturing.